Project Manager, Professional Services
Are you data-driven? We at NetApp believe in the transformative power of data - to expand customer touchpoints, to foster greater innovation, and to optimize operations. We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice. We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data. We've built a Data Fabric for a data-driven world - to simplify and integrate data management across the resources that are best for the business. With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management. By modernizing storage through data management, customers can upgrade infrastructure to bring modern data services to existing applications. Only NetApp can help organizations free the resources necessary to fund transformation by deploying the industry's leading flash storage solution, which is highly efficient and scalable in both data center and cloud environments. Job Summary The Professional Services Portfolio & Innovation Team is looking for an enthusiastic and results-oriented project/program manager to drive process and organizational cadence and efficiencies in portfolio transformation. The role requires ensuring streamlined activities within the organization based on the priorities of the leadership team. This impactful position requires analytical skill, attention to detail, open?communication,?and the ability to work autonomously on multiple assigned projects. As a critical member of the portfolio team, you will have responsibility to manage initiatives that ensure that delivery resources are fully prepared to deliver new services. This role requires close collaboration with services product managers and delivery leadership to ensure that the delivery resources are properly trained and have access to appropriate resources required to ensure a consistent customer experience. Project management and coordination efforts may span multiple teams and departments. In this role, the project / program manager will partner with the multiple functional teams to manage stakeholder communication, team metrics, process improvements and other significant milestones. Partner with portfolio leadership team to ensure consistent communication and ensuring timely and effective completion of projects and initiatives Prepare and organize all aspects of assigned projects to include project plans, project progress, change management, resource alignment, reporting, conduct meetings and set expectations for project team Produce initiative metric reports Work proactively and collaboratively to solve problems (sometimes ambiguous problems) Job Description Establish project definition, success criteria, and business tracking of portfolio initiatives with a focus on delivery readiness Work closely with Services Product Managers to understand the required needs for planned and existing services Scope new initiatives and identify required resources and dependencies Create project plans Maintain project objectives Monitor production and quality to stakeholder/sponsor standards Identify and resolves issues and risks Report on project progress, portfolios, offers viable solutions and opportunities as they arise Implement change practices Manage resources to make sure schedule is on track Conduct meetings and set expectations for the project team Maintain budget Create update reports and presentations Present to stakeholders on progress as well as problems and solutions Implement and manage change when necessary to meet project outputs Evaluate and assess the result of the projects and initiatives Identify, utilize, and influence key resources required to meet project objectives Provide guidance and supervision to project team members Drive all project activities of teams and partner sources Report on and responsible for project/program status reporting Responsible for updates/meetings with project team and leadership team as required Drive project reviews for management Lead by example - support efforts to develop and launching portfolio best practices Liaison with necessary teams within NetApp to achieve above items Job Requirements We recognize that not everyone fits neatly into any checklist, but here are some of the skills and experience we think will help make you successful in this role. If you don't match everything on this list, but are excited about the opportunity and think you could contribute, we'd love to hear from you. Experience managing,?analyzing,?and communicating results to senior management Experience using data and metrics to drive improvements 5+?years experience?in program or project management Experience implementing repeatable processes and driving automation or standardization Experience defining and executing against program or project requirements Proven record to lead multi-functional teams through influence versus direct management Demonstrates a strong bias to action; not afraid to tackle unknowns Strong interpersonal, analytical, problem-solving and conflict resolution skills Strong spreadsheet capability and other project management applications as required for reporting, project tracking, project checklists etc. Ability to work collaboratively with, and to lead and motivate other employees in a team environment to meet aggressive goals and pre-defined timelines. Demonstrated ability to manage large-team relationships and people. Strong verbal and written communications skills are essential. Some Night and Early Morning meetings required to accommodate a globally diverse team Experience with professional services is highly desirable Experience creating executive-level presentations highly desirable Experience doing analysis, finding the story in the data, and presenting it is highly desirable Education So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data! If you ask a NetApp employee why they work here, the answer is inevitably the same:
the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it's the right thing to do. We work hard but also recognize the importance of work-life balance for our employees because what's important to them is important to us! Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations. We provide comprehensive medical, dental, wellness and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future. Join us and see what empowerment can do. Equal Opportunity Employer Minorities/Women/Vets/Disabled
Salary Range:
$80K -- $100K
Minimum Qualification
Business Project Management, Program ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it's the right thing to do. We work hard but also recognize the importance of work-life balance for our employees because what's important to them is important to us! Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations. We provide comprehensive medical, dental, wellness and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future. Join us and see what empowerment can do. Equal Opportunity Employer Minorities/Women/Vets/Disabled
Salary Range:
$80K -- $100K
Minimum Qualification
Business Project Management, Program ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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